The African Telecoms Regulators have admonished all Governments in the continent to formulate deliberate implementable policies aimed at encouraging community based inventions.
Mr John Omoh, Secretary General, African Telecommunications Union made the appeal in Abuja at the 2019 edition of the Conference of African Telecommunications Regulators on Consumer Affairs (CATCO).
The News Agency of Nigeria (NAN) reports the conference with the theme “Empowering the Telecom Consumer in an Era of Technological Evolution’’ was hosted by the Nigerian Communications Commission (NCC).
The conference is to, among others, look at how regulatory activities of the 54-member nations of African Union (AU) can be integrated for seamless connectivity to boost customers’ satisfaction.
In an sideline interview with NAN, Omoh called on every African country to key into making African products to boost their economy growth.
“I want to implore all our governments and consumers that we need to create things that drive us into our products so that we can encourage African products.
“I want to appeal to the public servants and consumers that are here, that we need to encourage patronage of our local products.
Mr Joseph Kizito, Head of Consumer Affairs, Ugandan Communications Commission, said that there were challenges of billing, smart cities, the 4G and the issue of big data in Uganda.
Kizito said that one of the ways to tackle the challenges was through such platforms for practitioners and policy makers in such field meet, to discuss way forward.
He charged CATCO to come up with a real term communiqué or a resolution for team work, adding that consumer issues do not end, as fresh issues keep emerging.
“Issues like billing, 4G, smart cities are new challenges just as big data has come up as a big challenge in our country.
“I want us to come up with a real term communique or resolution for us to work together because the consumer issue do not end.
“It is is not a one off issue but keep emerging, depending on the territory that we are in as Africans.
“We really need to come up with African solutions for African consumer issues. We need African answers to our African issues,” he said.
Alhaji Maman Laminou, Executive Secretary, West African Telecommunications Regulators Assembly (WATRA) assured that the conference will come up with implementable policies to protect the rights of consumers.
He said it was the consumers’ right to get affordable, reliable ICTand high quality services.