WorldStage Newsonline– Ikeja Electric has unveiled its upgraded facilities to deliver premium services to residents in Ikeja GRA and environ.
Speaking at the event, Mr Anthony Youdeowei, MD/CEO, Ikeja Electric explained that the idea is to set the standard for Ikeja Electric, by providing ultra-modern facilities.
He noted that the upgraded PTC facility is designed to deliver positive experience to consumers and offer prompt attendance to their queries with the highly effective point-of-sales services and fully automated electronic queue management system available.
According to the Chief Executive, residents in Ikeja GRA area now have access to 18 hours per day, and that effort is being made to achieve 24 hours daily supply. He added to improvement is expected to come with increased tariffs in line with NERC regulation.
On the complaint of consumers paying for meter, he explained that “Let me use this medium to debunk some of the misinformation in the public space that we sell meters for N100, 000. Please note that meters from Ikeja Eletric are free and you do not have to pay for them. Based on business considerations, our strategy to metering is based on feeders and once it is the turn of your feeder, all customers on that feeder will be metered at no cost”
On his part the Group Chairman, Shara Power Group, Mr Kola Adesina, added that the company is committed and we will do all within its ability to make constant power available to its consumers.
He explained that, “The challenge in the power sector has been due to misalignment in the system. For instance the cost price for power is 10 Naira while the approved selling price to consumer is 6 Naira.”
According to him, “It is to our advantage if there is regular power for all, but everyone must make effort to pay for what is being used.”
Mr Biodun Sanusi who was representing Dr Muiz Banire, Chairman Ikeja GRA Resident Association, commended the improvement in service delivery by Ikeja Electric.
He added that there is artificial scarcity of meter which is not helping.
“Meter should not just be said to be free but must be made available to all,” he said.